Emergency Medical Services
1. Factors predicting patient satisfaction in the emergency department: a single-center study

Somaye Younesian; Reza Shirvani; Ali Tabatabaey

Volume 4, Issue 1 , Winter and Spring 2018, , Pages 3-8

Abstract
  Objective: Patient satisfaction (PS) is a major quality assessment index for the emergency department (ED) which affects patient safety, litigation, reimbursements, and consumer satisfaction. In this study we aimed to recognize the factors affecting PS in our center. Method: Random shifts during a week ...  Read More