Document Type : Letter to Editor
Authors
1 School of Gender and Development Studies (SOGDS), Indira Gandhi National Open University (IGNOU), New Delhi, India
2 Department of Computer and Information Engineering, Khalifa University, Abu Dhabi, UAE
Abstract
The rapid integration of artificial intelligence (AI) and digital technologies into daily life has brought about unprecedented advancements, yet it has also exacerbated the phenomenon of digital disenfranchisement. This exclusion, stemming from disparities in access to digital resources, literacy, and infrastructure, particularly affects vulnerable groups such as the elderly, low-income individuals, rural communities, and those residing in digitally underserved regions. As AI increasingly permeates critical areas like healthcare, education, and employment, those who lack the necessary digital tools and skills face profound psychological and social consequences. This paper explores the hidden trauma of digital disenfranchisement, emphasizing the resulting feelings of isolation, inadequacy, and helplessness that contribute to mental health issues such as anxiety, depression, and chronic stress. Through a multidimensional analysis, the paper highlights how digital exclusion not only perpetuates existing social inequalities but also introduces new forms of marginalization in an AI-driven world. The study calls for a holistic approach to address these challenges, including expanding digital literacy programs, improving access to technology, and ensuring that AI systems are designed inclusively and ethically. By addressing both the root causes and effects of digital disenfranchisement, we can foster a more equitable and inclusive digital society.
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